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Privacy Policy

Last updated: June 19, 2026

This Privacy Policy explains how [CiteGraph / legal entity TBD] ("CiteGraph", "we", "us", or "our") collects, uses, and shares information when you visit our website, use our free audit tool, or use our services (collectively, the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

• Contact information. Your email address when you sign up, request a free audit, subscribe to updates, or contact us.
• Audit inputs. The website domain or URL you submit so that we can run a GEO/AI-visibility audit, along with any related information you choose to provide.
• Usage and analytics data. Information about how you interact with the Service, such as pages viewed, features used, referring URLs, approximate location derived from IP address, browser type, and device information.
• Cookies and similar technologies. We and our service providers use cookies and similar technologies to operate the Service, remember preferences, and measure performance. You can control cookies through your browser settings, though some features may not work without them.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including running requested audits;
• Communicate with you, including sending audit results, account notices, and (where permitted) marketing messages you can opt out of;
• Improve and develop the Service, analyze usage, and troubleshoot issues;
• Maintain the security and integrity of the Service and prevent abuse;
• Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where required by law (for example, under the GDPR), we process personal data on the basis of your consent, our legitimate interests in operating and improving the Service, the performance of a contract with you, and compliance with legal obligations.

4. Third-Party Processors

We share information with third-party service providers who process it on our behalf and only for the purposes described in this policy. These include generally:

• Analytics providers that help us understand how the Service is used;
• Email and communication providers that help us deliver audit results and other messages;
• Hosting and infrastructure providers that store and serve data;
• Payment processors, where applicable, to handle billing.

We do not sell your personal information. We may also disclose information if required by law or to protect our rights, users, or the public.

5. Data Retention

We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. Audit inputs and results may be retained to provide ongoing reporting and to improve the Service. When information is no longer needed, we delete or anonymize it. You may request deletion as described below.

6. Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at privacy@citegraph.ai. We will respond within the timeframe required by applicable law.

7. GDPR and CCPA

If you are in the European Economic Area or the United Kingdom, you have the rights described above under the GDPR, including the right to lodge a complaint with a supervisory authority. If you are a California resident, the CCPA/CPRA gives you the right to know what personal information we collect, to request deletion, to opt out of any "sale" or "sharing" of personal information (we do not sell personal information), and not to be discriminated against for exercising your rights. You may exercise these rights by contacting privacy@citegraph.ai.

8. International Transfers

Your information may be processed in countries other than the one in which you reside. Where required, we use appropriate safeguards for such transfers.

9. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

11. Contact

If you have questions about this Privacy Policy or our data practices, contact us at privacy@citegraph.ai.